Shipping Policy

At Viable Global Suppliers, we deliver across Kenya. Below is everything you need to know about how and when your order will reach you.

Delivery Areas & Fees

• Nairobi CBD — Free delivery on all orders. No minimum order value applies.
• Rest of Kenya — Delivery fees vary by courier and distance. The applicable fee will be confirmed at checkout or communicated to you before dispatch. Contact us if you would like a delivery quote before placing your order.

Processing & Dispatch

Orders are processed and dispatched within 3 business days of order confirmation. Delivery timelines after dispatch depend on your location and the courier handling that route.

We will notify you once your order has been dispatched and provide tracking details where available.

Get a Delivery Quote

If you would like to confirm delivery fees or timelines before placing your order, reach out to us directly:

• Email: globalviable@gmail.com
• Phone: 0746638628 / 0753410200

Returns & Damaged Deliveries

If your order arrives damaged or faulty, please do not accept a return shipping cost — refer to our Refund and Returns Policy for how we handle faulty arrivals. Items that arrive defective are collected and replaced at no cost to you.